General FAQ's
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I am really running late and can’t get to my appointment on time. Can I just drop my pet off and pick him up later?
We recommend that you admit your pet for boarding for the day and schedule a veterinary appointment with your presence for that day later on if possible. We kindly ask…
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I have to bring my pet in for vaccines. Can you bill me later?
We do not bill. For your convenience we do accept Visa, Mastercard, Interac and cash. Unfortunately, we do not accept cheques.
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Can I get heartworm medication or flea and tick medication?
We only provide prescription medication to animals that we have physically seen and examined within the last year. Some medications require blood testing prior to dispensing, for the safety of…
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Where do I take my pet when you are closed?
Here are two clinics where you may bring your pet(s) for emergencies: Mississauga Oakville Veterinary Emergency and Referral Hospital: Call 905-829-9444 Burgess Veterinary Emergency Clinic: Call 905-637-8111
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What animals do you see and treat?
Dr. Brian Lee generally treats dogs and cats, though he is willing to see smaller mammals. Please give the hospital a call for more information. If we do not treat…
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